Privacy Policy

At Shaz Lighting World, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and products.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and delivery address when you contact us, place an order, or subscribe to updates.

• Payment Information: Details necessary for processing payments (e.g., bank details or credit card information), which are securely handled by payment gateways.

• Technical Information: Data such as IP address, browser type, and cookies to improve website performance and user experience.

• Business Information: If you’re a wholesale customer, we may collect additional details like company name and business address.

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders.

• To provide customer service and respond to inquiries.

• To send updates, promotions, and product announcements (only with your consent).

• To improve our website, services, and product offerings.

• To comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share information with:

• Service Providers: Trusted third-party partners for payment processing, delivery, or marketing purposes.

• Legal Authorities: When required to comply with legal obligations or protect our rights.

4. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies help us analyze website traffic, remember your preferences, and provide personalized content. You can disable cookies in your browser settings, but some website features may not function properly.

5. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. All sensitive data is encrypted and stored securely.

6. Your Rights

You have the right to:

• Access and request a copy of your personal data.

• Correct or update inaccurate information.

• Request the deletion of your data, subject to legal or contractual obligations.

• Opt-out of marketing communications at any time.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any information.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us at:

Shaz Lighting World

Address- 160, janata electric market 2nd floor Nawabpur Dhaka 1100

Phone: 01873426913

Email: shazlighting@gmail.com

Your trust is important to us, and we are committed to protecting your privacy. Thank you for choosing Shaz Lighting World!